Privacy Policy

1. Introduction

Welcome to RSI Monitor, operated by Van Nguyen, based in Vietnam ("we", "our", "us"). We are the data controller responsible for the personal information described in this policy and are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

This Privacy Policy explains how we handle your personal data when you use our cryptocurrency RSI monitoring platform at https://rsimonitor.com.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

• Email address
• Display name (if provided)
• Password (encrypted)
• OAuth profile information (if signing in with Google or Facebook)

2.2 Usage Data

We automatically collect information about how you use our service:

• Watchlists and favorite cryptocurrencies
• Alert settings and notification preferences
• Browser type, device information, and timezone
• IP address and general location
• Pages visited and features used

2.3 Analytics Data (Microsoft Clarity)

We use Microsoft Clarity to understand how users interact with our platform. Clarity collects:

• Session recordings showing mouse movements, clicks, and scrolling behavior
• Heatmaps of where users click and how they navigate
• Device and browser information
• Pages visited and time spent on each page

Microsoft Clarity does NOT collect personally identifiable information in session recordings. Learn more at Microsoft Privacy Statement.

2.4 Push Notification Tokens

If you subscribe to web push notifications (Premium feature), we store your browser's push notification endpoint securely to send alerts.

3. How We Use Your Information

We use your information to:

• Provide and maintain the RSI Monitor service
• Send RSI alerts and notifications based on your preferences
• Authenticate your account and prevent unauthorized access
• Improve user experience through analytics and behavior analysis
• Communicate service updates, security alerts, and support responses
• Process subscription payments (if applicable)
• Comply with legal obligations

4. Data Sharing and Third Parties

We do NOT sell your personal information. We share data only with:

4.1 Service Providers

• Google AdSense - Advertising services (see Section 8 below)
• Microsoft Clarity - Analytics and session recording
• Google OAuth / Facebook OAuth - Social login authentication
• Brevo (formerly Sendinblue) - Transactional emails
• Telegram - Alert delivery (if enabled by user)
• Hosting provider - Infrastructure and data storage
• Cloudflare R2 - Encrypted database backups

4.2 Legal Requirements

We may disclose your information if compelled by a valid legal order (such as a court order, search warrant, or lawfully issued government request). Before complying with any such request, we review its legality and disclose only the minimum information strictly necessary to comply. We do not voluntarily share user data with public authorities.

5. Data Security

We implement industry-standard security measures:

• Encrypted passwords using bcrypt
• HTTPS/TLS encryption for all data transmission
• Secure database storage with regular backups
• Rate limiting and brute-force protection
• Two-factor authentication support (where applicable)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request deletion of your account and data
• Export: Download your watchlists and alert history
• Opt-out: Disable notifications and analytics tracking

To exercise these rights, please contact us at [email protected] or delete your account from Settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Authentication, session management, security
• Analytics cookies: Microsoft Clarity, Google Analytics (if applicable)
• Advertising cookies: Google AdSense for serving relevant advertisements
• Preference cookies: Theme settings, language selection, timezone

You can disable cookies in your browser settings, but some features may not work properly.

8. Advertising and Google AdSense

RSI Monitor uses Google AdSense, a service provided by Google LLC, to display advertisements. This helps us keep our service free for all users.

8.1 How Google AdSense Works

Google AdSense uses cookies to serve ads based on your prior visits to this website and other websites on the Internet. These cookies enable Google and its partners to serve advertisements that may be relevant to your interests.

8.2 Information Collected by Google

Third-party vendors, including Google, use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the Internet. This information may include:

• IP address and general location
• Browser type and device information
• Pages visited and time spent on pages
• Referring website and search terms
• Interaction with advertisements

This information is used to provide measurement services and to target ads based on your interests.

8.3 Opting Out of Personalized Advertising

You have the right to opt out of personalized advertising. You can do this by:

• Google Ads Settings: Visit Google Ads Settings to manage your ad preferences or opt out of personalized ads.
• Network Advertising Initiative: Visit NAI Consumer Opt-Out to opt out of interest-based advertising from NAI member companies.
• Digital Advertising Alliance: Visit DAA WebChoices to opt out of interest-based advertising.

Please note that opting out does not mean you will stop seeing ads. You will still see ads, but they may be less relevant to your interests.

8.4 Google's Privacy Policy

For more information about how Google collects and uses data, please visit the Google Privacy Policy and How Google uses data when you use our partners' sites or apps.

9. Data Retention

We retain your data:

• Account data: Until you delete your account
• Alert history: 90 days (automatically purged)
• Audit logs: 1 year for security purposes
• Analytics data: Managed by Microsoft Clarity (typically 90 days)

After account deletion, we may retain anonymized data for analytics and legal compliance.

10. Children's Privacy

RSI Monitor is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. By using RSI Monitor, you consent to these transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top
• Sending an email notification (for significant changes)

Your continued use of RSI Monitor after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Feedback Form: Use the purple feedback button on the bottom-left of any page